IT Support Services You Need to Leverage BYOD

In the modern age of business, you can expect the vast majority of your workers will have access to their own hardware. In 2020, 87% of UK adults owned a smartphone and in 2018, 88% had their own computer.

From these striking ownership statistics, you can see that offices no longer need to be filled with expensive IT equipment. Instead, the face of the office has changed, with more and more workers bringing their own devices.


The benefits of making this change are clear to see. Your company will no longer be burdened with crippling hardware procurement and maintenance costs.


Workers will already have the devices they need from their personal life. Moreover, you can expect your workers to find using their own devices to be much easier.


If they can work on their personal computer, they will be used to all its features and quirks. A worker who has a close relationship with their device will be much more efficient.


But there are hefty cyber-security risks attached to BYOD devices as you have less control of them. Therefore, to access the benefits of BYOD you will need to consider some key IT support services. By investing in BYOD cybersecurity, patch management, and cloud computing, your employees can use their own devices safely and efficiently.



As is common in business, benefits come with their associated risks. The primary risk with BYOD is cybersecurity. If you have an in-house IT team, they will have much less access to the devices your workers use under BYOD. Your employees will expect privacy where their own devices are concerned, but this means they must become more responsible for their own cyber-safety. The 2020 report by Wombat Security revealed that just 37% of device owners can define ransomware. If they cannot even define it, how can BYOD workers be expected to respond appropriately to cyber-attack.


Good practises can heavily reduce the risks attached to BYOD. These include limiting a devices access to only the data that the worker needs to do their job and having a strong plan in the event of a cyber-attack. These measures alone will not prevent all cyber-attacks on BYOD workers. Investing in cyber-security support services is the best protection.


An excellent service to invest in that will improve the cyber-safety of all of your BYOD workers is a quality VPN. These virtual private networks encrypt all data that your BYOD workers use as well as hiding your businesss IP address. A VPN therefore will make it near impossible for a cybercriminal to identify exactly which traffic is coming from your workers. Even if they are able to work this out, a cybercriminal will struggle to decode the data. Therefore, making VPNs compulsory for all BYOD workers is paramount.


In terms of more personal support services, ideally every company would have an in-house team to lead BYOD employee data protection training and ensure cyber-security. But these are expensive.


Choosing a managed services provider will likely be more appropriate. You should look for one that has a fantastic reputation for advising on the best software and antivirus solutions for your BYOD workers. Ideally, the firm you choose should also be capable of shaping your response plan to cyber-attack on your BYOD employees.


BYOD cyber-security is a tricky issue, as you must balance the privacy of your employees against the risk of cyber-attack. By taking the advice given here, you can avoid becoming one of the 50% of BYOD allowing companies who are the victims of cyber-attack.


Patch Management


An often ignored means of avoiding cyber-attack is keeping up with patches to your software. Good software companies will regularly make updates to tackle developing cyber-threats. But they only work if you remember to install them.


Cybercriminals recognise this human error and 27% of attacks are aimed at unpatched software. Moreover, patches improve the efficiency of software and make it much easier for your employees to work together.


However, it would be naive to expect your employees to keep up with every patch that is available for the software that they use. They should be keeping busy with adding value to your business. So it is up to you to find the right patch management solution for your business.


There are tens, perhaps hundreds, of patch management softwares available. They offer a multitude of different features for a range of prices. At around $1-$5 per month, they are definitely worth the investment for the cyber-attacks they can prevent.


This choice does make choosing the right patch management software difficult. Generally, you should look for software that reliably keeps up with all patches.


Further, choosing a cloud-based patch management software will ensure that your workers' devices are updated simultaneously. This will avoid compatibility issues between different versions of software.


However, features such as scheduled updates or on-demand updates should be chosen based on your needs.


Windows Virtual Desktop


One of the greatest challenges with BYOD is ensuring that your employees can be as connected as they would be using shared hardware. Windows Virtual Desktop eliminates all of these challenges.


Also known as Microsoft Azure, it is a remote or BYOD working solution that allows for infrastructure to be rolled out across all connected devices.


It is a cloud computing solution that allows a virtual desktop to be run across all of your BYOD employeesdevices. Crucially, it means that you will not need to run your own servers to connect your employees.


Microsoft Azure can also save you money. It connects your pre-existing licenses for Microsoft 365 across connected devices. When purchasing Microsoft Azure, you can choose between a pay-as-you-go option, or a one to three-year subscription which can save you up to 80%.


Prices for this cloud computing solution begin at just over £10,000 with an array of higher-end options available should you need them.


Leveraging BYOD Safely and Efficiently


It is without doubt, that BYOD is the future of technology in business. BYOD improves the quality of the work that your employees can produce and it heavily reduces hardware costs.


The risks associated with it can easily be mitigated, so long as you procure the right cyber-security and patch management software. By combining these solutions with excellent cloud computing, such as Microsoft Azure, BYOD can take your business into the future.

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